Do users need to download a dedicated app to experience the AR effects?
No! This is a major advantage of our solution. To minimize the barrier to user participation, our AR recognition feature can be accessed through a WeChat Mini Program or a universal H5 web link. Users simply scan a QR code to enjoy the experience — no additional downloads or installations required. It's incredibly convenient.
Can we white-label this AR feature or integrate it into our own app/mini program?
Yes. We offer flexible business collaboration models for qualified industry peers and strategic partners, including white-label licensing that allows you to offer this feature as your own product to your clients. For integration into your existing app or mini program, we can also provide the corresponding technical support and solutions. We'd love to discuss the details with you.
How do we upload and manage the videos or AR effects linked to photos?
Pepe provides a clean and intuitive management dashboard. You can easily configure the video or special effects file linked to each AR photo, giving you full real-time control over your event content.
What are your recommendations for the video content we prepare in terms of duration, format, and file size?
To ensure the best user experience and fast loading speed, we recommend keeping video duration within 5-10 seconds. We support mainstream video formats such as MP4. As for file size, our backend system will automatically optimize and compress your files in the cloud after upload, so you don't need to worry about it.
What is the collaboration process for creating brand-exclusive 3D effects in "AR Experience 3.0"?
We provide ongoing software updates and professional technical support for all authorized partners. * Software Updates: We regularly release feature improvements, new capabilities, and security patches to ensure your software stays at the forefront of the industry. * Technical Support: Depending on your partnership plan, we offer various levels of support including online technical documentation, email support, remote assistance, and even a dedicated account manager, ensuring that any issues you encounter are resolved promptly and effectively.
How does your system handle a large number of users scanning photos simultaneously at large-scale events?
Our AR recognition and content delivery system is built on a highly available cloud server architecture. We have specifically optimized for high-concurrency scenarios, easily handling hundreds of simultaneous scanning requests within a short period to ensure a smooth event experience.